Privacy Policy

Innovation Centre Kosovo (ICK)
Last Updated: 18 March 2026

1. Controller Information

This website is operated by:

Innovation Centre Kosovo (ICK)
Rexhep Mala 28A
10000 Prishtinë
Republic of Kosovo
Email: [email protected]

Innovation Centre Kosovo (ICK) acts as the data controller for the processing of personal data collected through this website.

2. Legal Framework

This Privacy Policy is drafted in accordance with:

• Law No. 06/L-082 on Personal Data Protection of the Republic of Kosovo; and
• The principles and requirements of the General Data Protection Regulation (GDPR), where applicable.

ICK is committed to ensuring that personal data is processed lawfully, fairly, and transparently.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Full name
• Email address
• Telephone number
• Organization or affiliation
• Any information submitted through contact forms, registration forms, application forms, or other communications
• Technical data such as IP address, browser type, device information, server logs, and access timestamps where necessary for security and website functionality

4. Purposes of Processing

We process personal data for legitimate and specific purposes, including:

• Managing training programs, events, applications, and other activities
• Responding to inquiries and requests submitted through the website
• Communicating with users regarding ICK programs, services, and opportunities
• Sending updates, announcements, newsletters, or marketing outreach related to ICK activities, where permitted by law
• Ensuring website security, system integrity, and fraud prevention
• Complying with applicable legal and regulatory obligations

5. Legal Basis for Processing

We process personal data on one or more of the following legal bases:

• The data subject’s consent
• The necessity to take steps at the request of the data subject prior to entering into a contract or for the performance of a contract
• Compliance with legal obligations
• Legitimate interests pursued by ICK, provided such interests do not override the rights and freedoms of the data subject

Where processing is based on consent, the data subject has the right to withdraw consent at any time.

6. Marketing Communication

ICK may use personal data to communicate with users about training programs, events, innovation opportunities, services, and related initiatives.

Where required by applicable law, such communications will be sent only on the basis of prior consent. Users may object to direct marketing or withdraw consent at any time by contacting us at [email protected].

7. Cookies and Technical Mechanisms

ICK does not use cookies for advertising or behavioral tracking purposes.

However, the website may use essential technical mechanisms necessary for website functionality, security, and performance. Such processing is limited to what is necessary for the operation and protection of the website.

8. Data Sharing and Disclosure

ICK does not sell, rent, or trade personal data.

Personal data may be shared only where necessary with:

• Service providers supporting website hosting, maintenance, form handling, communication, or security
• Partners involved in the delivery of programs, events, or services, where relevant
• Competent public authorities or institutions, where required by law

Where third parties process personal data on behalf of ICK, they are required to maintain appropriate confidentiality and security measures.

9. International Transfers

If personal data is transferred outside the Republic of Kosovo or outside jurisdictions offering an adequate level of protection, ICK will ensure that appropriate safeguards are implemented in accordance with applicable data protection laws.

10. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, contractual, and operational requirements.

Data processed for marketing purposes will be retained until the data subject withdraws consent or objects to such processing, unless a longer retention period is required by law.

11. Data Security

ICK implements appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, alteration, or disclosure.

Such measures may include secure hosting, access controls, website protection tools, monitoring, and internal restrictions on data access.

12. Rights of Data Subjects

Subject to applicable law, data subjects have the right to:

• Request access to their personal data
• Request correction of inaccurate or incomplete personal data
• Request deletion of personal data
• Request restriction of processing
• Object to processing, including direct marketing
• Withdraw consent at any time where processing is based on consent
• Request data portability where applicable
• Lodge a complaint with the competent supervisory authority

To exercise any of these rights, please contact us at [email protected].

13. Right to Lodge a Complaint

If you believe that your personal data has been processed in violation of applicable law, you have the right to submit a complaint to the competent supervisory authority in the Republic of Kosovo, including the Agency for Information and Privacy.

14. Automated Decision-Making

ICK does not carry out automated decision-making or profiling that produces legal effects or similarly significant effects on individuals through this website.

15. Third-Party Services

The website may rely on third-party tools and service providers for website design, functionality, security, optimization, communication, and search engine visibility. Such providers may process limited technical data only to the extent necessary for the provision of their services.

16. Changes to This Privacy Policy

ICK reserves the right to amend or update this Privacy Policy at any time in order to reflect legal, technical, or operational developments. Any changes will be published on this page together with the updated effective date.

17. Contact

For any questions, requests, or concerns regarding this Privacy Policy or the processing of personal data, please contact:

Innovation Centre Kosovo (ICK)
Rexhep Mala 28A
10000 Prishtinë
Republic of Kosovo
Email: [email protected]