Read Body Language to Your Advantage


Ms. Shenaj Shala will be giving a presentation on the importance and power of body language when interacting with people. She will be sharing tips on how to read basic non-verbal signals (hidden emotions, lies, deceptions) and will be showing how understanding and managing body language can be turned to advantage during personal and official communication with others.
The lecture will take place on Wednesday, March 09, starting from 17:00, Innovation Centre Kosovo.

Shenaj Shala was born in Prishtina, Kosovo in 1979. She received a degree of Bachelor of Arts in English Language and Literature from Prishtina University in 2006 and earned her terminal Master of Arts degree from the International School of Protocol and Diplomacy (ISPD) in Brussels in 2014- becoming the first graduate to obtain this academic title in Kosovo and neighboring countries. Between 1999-2013 Shenaj worked for the United Nations in Kosovo and East Africa, in the capacity of Personal Assistant for several Special Representatives of the UN Secretary-General, where she engaged in protocol at highest levels. From 2013 – 2015 Shenaj worked for the world giant Shell Petroleum, as Coordinator for Majnoon Training Centre in the Middle East, and in June 2015 she was appointed the Liaison Officer for Balkans at the ISPD. (*ISPD is among world’s limited institutions that offer academic studies specifically on international protocol).

Shenaj has been working on an independent research on body language since 2013, analyzing gestures and studying effective body language management as tool for better communication & negotiation skills in diplomacy, and a valuable instrument for personal image development and increased self-confidence. As part of her research, she has been working with numerous public figures in Kosovo; analyzing their media appearances, and reading their body language signals, while trying to re-confirm the hidden messages that body (unconsciously) reveals during specific stressful situations.
Shenaj is native Albanian and Turkish speaker, fluent in Serbo-Croatian and English, and is learning French and Arabic languages.


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